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Disability Access Information Service

British Museum

Venue Accessibility Profile

Address Details

Name British Museum
Address Great Russell Street
Borough Camden
Town/City London
Post Code WC1B 3DG
Within the congestion charging zone? Yes
Access summary Access at the museum is very good. The building of the new Great Court has resulted in many improvements for disabled people. Excellent facilities for sensory impaired people.

Area Map

This map is based on the venue's postcode, and so is not entirely accurate.
Please contact the venue if you require a precise location.

For information on disabled parking in the vicinity of this venue, view this area's Blue Badge parking map.

Further Details

Type of venue Museum
General information It is strongly recommended that disabled people contact the museum before a visit and ask for the in-house access material. This will enable you to plan a route, taking into account the size of the museum, any galleries that may be temporarily closed and special events that may be occurring.
Venue leaflet available Yes
Accessibility guide available Yes
Audio CD available Yes
Member of Attitude Music Charter Yes
Accessible meeting room available No
Accessible performance space available Yes

Contact Information

Switchboard/Enquiry Line No 020 7323 8000
Fax 020 7323 8616
Text Phone 020 7323 8920
Email information@thebritishmuseum.ac.uk
Website www.thebritishmuseum.ac.uk

Getting To

Nearest BR station and approximate distance (metres) Euston
1km or over
Nearest tube station and approximate distance (metres) Goodge Street, Russel Square, and Tottenham Court Road
350m

Parking

On-site parking availability By special arrangement
Designated disabled bays By special arrangement
Off site parking? There is limited parking in the forecourt at the Great Russell Street entrance, four spaces - phone to reserve. The nearest car park is 400m away in Bloomsbury.
Taxi services Street - easy
Blue Badge icon View the Blue Badge parking map for this area

Main Entrance

Level Access No
Steps to Main Entrance 12 steps.
Steps Highlighted? Yes
Handrails Two sides
Door Type Wide Single
Door Opening Inward
Further Entrance Notes There is a platform lift at the Great Russell Street entrance.

More Accessible Alternative Entrance

Level Access Yes
Steps Highlighted? Yes
Door Type Double
Door Opening Inward
Location of alternative entrance Montague Place entrance into a foyer and the north lift.
Image: British Museum
Photograph: British Museum

Access Inside

Venue is all on one level Yes
Venue has unavoidable steps Yes
Are the steps highlighted? Yes
Are there any handrails? Two side
Floors served by lift All
Type(s) of lift Public
Stair
Platform
Staff/Goods

Wheelchair Access

Wheelchair accessible screens/areas Most areas
Wheelchair inaccessible screens/areas The non accessible spaces for wheelchair users are galleries 6 and 33b.

Wheelchair and Scooter Users

Location of storage for wheelchairs/scooters Storage for scooters can be arranged if you phone first.
Floor surfaces Varieties of smooth marble, can be a bit slippery in places.

Limited Mobility

Staff will assist Yes

Facilities for Hearing Impaired

Induction loop available Yes
Infra-red system available Yes
Locations of induction loops / infra red systems Loop systems in Stevenson lecture theatre, the BP Amaco auditorium and four seminar rooms.
Details of Captioned/Subtitled/Signed screenings There are signed talks organised by the Education Dept. Monthly gallery talks called 'eye openers' - for these they use an infra-red system and a new lip speaking service as well.
Details of signed events Yes
Can a member of staff sign? Yes
Other services for hearing impaired For the Parthenon tape tour, there are T setting extensions available. Loop systems at information point.

Services for Visually Impaired

Are audio described tours available? General visitors' information guide
Are touch tours available? On request
Magnifiers available for loan Yes
Torches available for loan Yes
Magnifiers available for loan Yes
Magnifiers available for loan Yes

Information Formats

General information Large print labels also available for temporary exhibitions on request.
Braille On request
Large print On request
Tape On request

Guide Dogs

Are guide dogs welcome? Yes
Guide dogs can remain with owner Yes

Refreshments

Availability Restaurant: Yes
Bar: Yes
Café: Yes
Location The Restaurant is accessed via a staff lift - up 12 steps. It is small and cramped. Vegetarian food available.
Are there unavoidable steps? Yes
Can carrying assistance be provided? Yes
Refreshments service offered Table service
Movable seating available? Yes
Menu formats Braille: Yes
Large type: Yes
Blackboard: Yes

Shops

Location The gift shop, children's gift shop and the book shop are located in the Great Court. All level access but a little cramped.
Staff will assist Yes

Toilets and Phones

Adapted toilets Male: Yes
Female: Yes
Unisex: Yes
Location of toilets There are five on site - one at gallery 25 up a small ramp, two on the ground floor of the Great Court and two on the first floor of the Great Court reached without negotiating unavoidable steps.
Unavoidable steps to one or more of the above Yes
Public telephone available Yes
Use of private phone available if necessary Yes

Seating, Concessions and Activities

Reserved seats Yes
Available concessions All disabled people
Wheelchair users
Groups
Unwaged
Children
Students
Senior citizens
Escorts

Events

Current and future events taking place at this venue.

No events are currently listed.

Comments

sally
View Profile
Monday 15 October, 15:54
Advice/Warnings:

Although it is great that you can book ahead for their disabled parking
spaces at the front of the museum, what they don't tell you is that when you
arrive at the main gate...there are bollards! This means that you panic or
drive around in circles wondering how to get in....then finally block the
road and get out (that's if you're able!) and find someone in a uniform to
ask...they then magically push a button and these bollards disappear into
the ground like magic!

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