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Disability Access Information Service

Theatre Royal, Drury Lane

Venue Accessibility Profile

Address Details
Name Theatre Royal, Drury Lane
Address Catherine Street
Borough Westminster
Town/City London
Post Code WC2B 5JF

View map of this area
via Google Maps
Within the congestion charging zone? Yes
Access summary Some access for wheelchair users. Amplified hearing systems for partially impaired hearing and audio described performances.

Further Details
Type of venue West End Theatre
Further keywords Theatre
Venue leaflet available Yes

Contact Information
Box Office No. 0870 890 1109
Fax 0207 379 6836
Text Phone 0207 850 8793
Email customer.relations@seetickets.com
Website www.rutheatres.com

Getting To
Nearest BR station and approximate distance (metres) Charing Cross
600m
Nearest tube station and approximate distance (metres) Covent Graden
250m
Bus information 1, 4, 6, 9, 11, 13, 15, 23, 26, 59, 68, 76, 77A, 91, 139, 168, 171, 172, 243, 341, 521, RV1

Parking

On-site parking availability Coach parking only
Designated disabled bays No
Off site parking? Single yellow lines in Catherine Street and Russell Street. NCP in Drury Lane.
Best place to drop off passengers Outside theatre
Taxi services Black Cab outside theatre or Taxi rank in Russel Street.

Main Entrance

Level Access No
Steps to Main Entrance 6 steps up to foyer
Steps Highlighted? Yes
Handrails Two Sides
Door Type Swing

More Accessible Alternative Entrance
Level Access Yes
Handrails Two Sides
Further Entrance Notes This entrance will take you to the left of the Stalls. Stair climber chair to access other levels of theatre.
Location of alternative entrance Fire exit door on Russel Street.

Access Inside

Number of steps between each floor Foyer to Stalls: 20 down then 17 up. Foyer to Dress Circle: 39 steps up. Foyer to Upper Circle: 61 steps up.
Are the steps highlighted? Yes
Are there any handrails? Both on Stalls and Upper Circle, but only on the right for Dress Circle.
Location of accessible fire exits and refuges Alternative entrance

Wheelchair Access
Wheelchair accessible screens/areas Stalls, Dress and Upper (with stair climber chair)
Wheelchair inaccessible screens/areas Balcony
Accessibility restrictions Only 4 w/c in total. L1 and 35, K1 and 35.

Wheelchair and Scooter Users

Floor surfaces Carpet

Limited Mobility

Staff will assist Yes

Facilities for Hearing Impaired

Induction loop available Yes
Infra-red system available Yes
Locations of induction loops / infra red systems Infra-red est reception in centre Stalls and centre Circle. Loop at Box Office.
Details of Captioned/Subtitled/Signed screenings Infra-red system with 10 headsets. Headsets available from duty manager in main foyer. Induction loop at Box Office. Amplified hearing systems for partially impaired hearing.
Details of signed events Yes
Other services for hearing impaired Occasional Stagetext

Services for Visually Impaired

Are audio described tours available? Yes
Are touch tours available? Yes, occasionally
Magnifiers available for loan No
Torches available for loan No
Magnifiers available for loan No
Magnifiers available for loan No

Information Formats
Braille No
Large print Yes
Tape No
Guidance No

Guide Dogs
Are guide dogs welcome? Yes
Guide dogs can remain with owner Yes
Restrictions Yes
Number limit 4
Information and restrictions relating to guide dogs Front of House staff can dog-sit

Refreshments
Availability Restaurant:
Bar:
Café:
Location Stall, Dress and Upper Circles, and Balcony
Accessibility Stalls to Stalls Bar: 17 steps down. Foyer to Dress Circle Bar: 39 steps up. Foyer to Upper Circle Bar: 61 steps up.
Are there unavoidable steps? Yes
Can carrying assistance be provided? Yes
Refreshments service offered Self service
Movable seating available? No
Menu formats Braille:
Large type:
Blackboard: Yes

Toilets and Phones
Adapted toilets Male:
Female:
Unisex: Yes
Location of toilets Entrance to Stalls behind the entrance of gents.
Further details More toilets in each floor
Public telephone available Yes
Location of public telephones Main foyer
Use of private phone available if necessary Yes

Seating, Concessions and Activities
Available concessions All disabled people
Wheelchair users
Students
Senior citizens
Escorts
Workshops, classes and activities Tours

Events

Current and future events taking place at this venue.

No events are currently listed.

Comments
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