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Disability Access Information Service

Edinburgh Playhouse

Venue Accessibility Profile (last updated: 15 December 2016, 20:48)

Address Details

Name Edinburgh Playhouse
Address 18-22 Greenside Lane, Edinburgh EH1 3AA
Town/City Edinburgh
County Edinburgh
Post Code EH1 3AA

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Access summary One of the largest regional venues in the country, the Edinburgh Playhouse is a fully accessible theatre with plenty of access facilities. Located on Greenside Lane, the venue is step-free from the street and has level access into the Circle area of the seating. Staff are on hand to assist with all requirements for access patrons.

Further Details

Type of venue Theatre
General information Located in Edinburgh, Scotland, the Edinburgh Playhouse is one of the country's largest touring venues, housing West End productions. With a capacity of 3,059, the theatre has excellent access facilities. Split across three levels; the Stalls, Circle and Balcony, accessible spaces are located in Row M of the Circle.
Venue leaflet available Yes
Accessibility guide available Yes
Accessible performance space available Yes

Contact Information

Box Office No. 0844 871 3014
Switchboard/Enquiry Line No 0844 871 7627

Getting To

Nearest BR station and approximate distance (metres) Edinburgh Waverley Train Station
Bus information 7, 8, 14, 49


On-site parking availability Q-Park OMNI is situated next to the theatre, with 1,000 spaces.
Designated disabled bays Yes
Number of disabled bays
Off site parking? Yes, there are car parks located throughout the city.
Best place to drop off passengers A drop-off point is located outside the theatre.
Taxi services Black Cab

Main Entrance

Level Access Yes
Handrails None
Door Type Double
Door Opening Inward
Further Entrance Notes There are several sets of wooden double doors that lead directly into the main theatre foyer.

Access Inside

Venue is all on one level No
Venue has unavoidable steps Yes
Number of steps between each floor The Circle is step-free from the foyer, Stalls are 40 steps down from the foyer and the Balcony is 25 steps up from the foyer.
Are the steps highlighted? Yes
Are there any handrails? Two side
Floors served by lift There is no customer lift.
Location of accessible fire exits and refuges Entrances and exits are located at the rear of each section and either side of the auditorium.

Wheelchair Access

Wheelchair accessible screens/areas The Circle is level access from the theatre foyer, leading to 8 wheelchair spaces in Row M.
Wheelchair inaccessible screens/areas The Stalls and Balcony both require steps to reach, as do their accompanying bars.
Accessibility restrictions It is advised that a companion is brought to assist access patrons.

Wheelchair and Scooter Users

Location of storage for wheelchairs/scooters Wheelchairs and scooters can be stored in the Circle Bar for the duration of the performance.
Floor surfaces Carpeted.

Limited Mobility

Staff will assist Yes

Facilities for Hearing Impaired

Infra-red system available Yes
Locations of induction loops / infra red systems Contact any member of the FOH staff to collect the Sennheiser headset.
Details of Captioned/Subtitled/Signed screenings Please call the Box Office. Captions will be displayed on screens either side of the stage.
Details of signed events Please call the Box Office. Performances will be British Sign Language Interpreted.
Other services for hearing impaired Audio described performances are available and Typetalk can also be requested.

Services for Visually Impaired

Are audio described tours available? Yes

Guide Dogs

Are guide dogs welcome? Yes
Guide dogs can remain with owner No
Information and restrictions relating to guide dogs Guide dogs will be looked after by a member of staff for the duration of the performance.


Availability Restaurant:
Location A bar is located on each section of seating in the theatre.
Accessibility The Circle bar is level access from the foyer, the Stalls bar is 40 steps down and the Balcony bar 25 steps up.
Are there unavoidable steps? No
Can carrying assistance be provided? Yes
Refreshments service offered
Other facilities An at-seat service is available for access patrons who are unable to reach the bars. Staff must be notified in advance.

Toilets and Phones

Adapted toilets Male:
Unisex: Yes
Location of toilets A fully adapted unisex accessible toilet is located in the Circle Bar.
Unavoidable steps to one or more of the above Yes
Further details There are steps to reach facilities in the Stalls and Balcony, but Circle facilities are step-free.

Seating, Concessions and Activities

Seating bookable Yes
Reserved seats No
Available concessions All disabled people


Current and future events taking place at this venue.

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