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Disability Access Information Service

The O2

Venue Accessibility Profile (last updated: 31 October 2016, 19:42)

Address Details

Name The O2
Address Peninsula Square
Borough Greenwich
County London
Post Code SE10 0DX

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Access summary Disabled access is good throughout the site. Parking is very expensive, 16 for Blue Badge holders and 31 for everyone else who do not pre-book. Pre -booking will give you a small discount.

Further Details

Type of venue Other/Music
Further keywords Sports, Concerts, Gigs, Events
Venue leaflet available Yes
Accessibility guide available Yes
Member of Attitude Music Charter Yes

Contact Information

Box Office No. 0844 856 0202 or +44 161 385 3211 (outside the UK)
Switchboard/Enquiry Line No 08444 999 999 or Customers outside the UK: +44 161 385 6685
Text Phone 18001 0870 600 6140

Getting To

Nearest BR station and approximate distance (metres) Charlton (10 minutes by 486 bus) + 40m
Nearest tube station and approximate distance (metres) North Greenwich
Bus information 108, 132, 188


On-site parking availability Pre-booked car parking is available for all events at The O2 arena. It is recommended that tickets are pre-booked due to
Designated disabled bays There are disabled access parking spaces specifically for blue badge holders adjacent to the pedestrian entrance/exit at
Number of disabled bays
Off site parking? None, street parking is strictly controlled
Best place to drop off passengers The drop off point is approximately 150m from the main entrance of The O2.
Taxi services Mini Cab

Main Entrance

Level Access Yes
Door Type Automatic

Access Inside

Venue is all on one level No
Floors served by lift All levels
Type(s) of lift Public

Wheelchair Access

Wheelchair accessible screens/areas wheelchair accessible seating areas on level 1 and floor level of the arena. This consists of an open bay with temporary seating available for wheelchair users' companions.

Limited Mobility

Staff will assist Enquire

Facilities for Hearing Impaired

Induction loop available Yes
Infra-red system available Yes
Locations of induction loops / infra red systems All areas

Services for Visually Impaired

Guide Dogs

Are guide dogs welcome? Yes
Guide dogs can remain with owner Yes on access platforms
Information and restrictions relating to guide dogs Water bowls are available


Location The arena has a wide variety of food and drink outlets within the concession stands on Level 1 and Level 4.
Accessibility Access is good
Are there unavoidable steps? No
Refreshments service offered Self service
Low-level counter available? Yes

Toilets and Phones

Adapted toilets Male:
Unisex: Yes
Location of toilets Unisex accessible toilets are available on all levels. Wheelchair-accessible toilets are located near wheelchair accessible seating areas. Electric hoists are available in selected toilets on Level 1.


Current and future events taking place at this venue.

No events are currently listed.


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