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Disability Access Information Service

Adelphi Theatre

Venue Accessibility Profile (last updated: 26 January 2015, 21:51)

Address Details

Name Adelphi Theatre
Address The Strand
Borough Westminster
Town/City London
Post Code WC2E 7NN

View map of this area
via Google Maps
Within the congestion charging zone? Yes

Further Details

Type of venue West End Theatre
Further keywords Theatre
Venue leaflet available Yes

Contact Information

Box Office No. 0844 412 4651
Fax 020 7379 8447

Getting To

Nearest BR station and approximate distance (metres) Charing Cross
Nearest tube station and approximate distance (metres) Charing Cross
Bus information 6, 9, 11, 13, 15, 23, 30, 77A, 91, 139


On-site parking availability No
Designated disabled bays No
Number of disabled bays
Off site parking? Single yellow lines in Maiden Lane and Strand. NCP in Drury Lane and Upper St Martin's Lane.
Best place to drop off passengers Outside Theatre
Taxi services

Main Entrance

More Accessible Alternative Entrance

Steps Highlighted? No

Access Inside

Number of steps between each floor Foyer to Stalls: No steps.Foyer to Dress Circle: 41 steps up.Foyer to Upper Circle: 79 steps up.
Are the steps highlighted? Yes
Location of accessible fire exits and refuges Main Entrance

Wheelchair Access

Wheelchair accessible screens/areas Some areas
Wheelchair inaccessible screens/areas Everywhere apart from Stalls and Box C.
Accessibility restrictions Only 2 w/c allowed in Stalls.

Wheelchair and Scooter Users

Location of storage for wheelchairs/scooters Cloackroom can take 2 w/c and 2 scooters.
Floor surfaces Carpet

Limited Mobility

Staff will assist Yes

Facilities for Hearing Impaired

Infra-red system available Yes
Locations of induction loops / infra red systems Box Office
Details of signed events Yes

Services for Visually Impaired

Are audio described tours available? Yes
Are touch tours available? No
Magnifiers available for loan No
Torches available for loan No
Magnifiers available for loan No
Magnifiers available for loan No

Information Formats

Braille No
Large print Yes (show synopsis from Box Office)
Tape No

Guide Dogs

Are guide dogs welcome? Yes
Guide dogs can remain with owner Yes
Restrictions Yes
Number limit 2
Information and restrictions relating to guide dogs Front of House can dog-sit.


Availability Restaurant:
Location Stalls, Dress and Upper Circle
Accessibility Stalls to Stalls Bar: 20 steps down. Foyer to Dress Circle Bar: 30 steps up. Foyer to Upper Circle Bar: 63 steps up.
Are there unavoidable steps? Yes
Can carrying assistance be provided? Yes
Refreshments service offered Self service
Movable seating available? Yes
Other facilities Drinks can be taken to disabled visitors in the Auditorium or elsewhere.


Location Merchendise Kiosk in Foyer.
Wheelchair accessible Yes
Staff will assist Yes

Toilets and Phones

Adapted toilets Male:
Unisex: Yes
Location of toilets By the entrance to Stalls.
Use of private phone available if necessary Yes

Seating, Concessions and Activities

Available concessions Wheelchair users


Current and future events taking place at this venue.

No events are currently listed.


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