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Disability Access Information Service

Wyndham's Theatre

Venue Accessibility Profile (last updated: 15 June 2007, 16:29)

Address Details

Name Wyndham's Theatre
Address Charing Cross Road
Borough Westminster
County London
Post Code WC2H 0DA

View map of this area
via Google Maps
Within the congestion charging zone? Yes

Further Details

Type of venue West End Theatre
Further keywords Theatre
General information .
Venue leaflet available Yes

Contact Information

Box Office No. 0870 011 7574
Switchboard/Enquiry Line No 020 7759 8010
Fax 020 7812 7470
Text Phone 020 7369 1762

Getting To

Nearest BR station and approximate distance (metres) Charing Cross
Nearest tube station and approximate distance (metres) Leicester Square
Bus information 24, 29, 176


On-site parking availability No
Designated disabled bays No
Off site parking? NCP at Bedford Street and St Martin's Lane. MasterPark at Cambridge Circus
Best place to drop off passengers Outside theatre

Main Entrance

Level Access No
Steps Highlighted? Yes
Door Type Double

More Accessible Alternative Entrance

Level Access No
Steps Highlighted? Yes
Door Type Double
Door Opening Outward
Location of alternative entrance A side entrance to the right of the main entrance on Charing Cross Road.

Access Inside

Venue has unavoidable steps No
Number of steps between each floor Foyer to Stalls: 18 steps down.Foyer to Royal Circle: 12 steps upFoyer to Upper Circle: 21 steps upFoyer to Balcony: 43 steps up (2 steps per row).
Are the steps highlighted? Yes
Location of accessible fire exits and refuges Alternative entrance

Wheelchair Access

Wheelchair accessible screens/areas Some areas
Wheelchair inaccessible screens/areas Stalls, Upper and Royal Circles, and Balcony.
Accessibility restrictions Yes; 2

Wheelchair and Scooter Users

Floor surfaces Auditorium: Carpet. Rest of the venue: carpet, concrete on fire exit stairs

Limited Mobility

Staff will assist Yes

Facilities for Hearing Impaired

Induction loop available Yes
Infra-red system available Yes
Locations of induction loops / infra red systems Loops in Box Office and Infra-red in Auditorium
Details of signed events Please check with the Box Office.

Services for Visually Impaired

Are audio described tours available? Please check with Box Office
Are touch tours available? No
Magnifiers available for loan No
Torches available for loan No
Magnifiers available for loan No
Magnifiers available for loan No

Information Formats

Braille No
Large print On request prior to visit
Tape No

Guide Dogs

Are guide dogs welcome? Yes
Guide dogs can remain with owner Yes
Restrictions Yes
Number limit 4
Information and restrictions relating to guide dogs Staff can dog sit in the foyer


Availability Restaurant:
Location Stalls, Royal Circle and Balcony
Accessibility Foyer to Stalls Bar: 20 steps down. Stalls to Stalls Bar: 2 steps up. NO SEATS IN THE BALCONY BAR
Are there unavoidable steps? Yes
Can carrying assistance be provided? Yes
Refreshments service offered Self service
Movable seating available? Yes
Other facilities Drinks can be brought to disabled visitors in the Auditorium or elsewhere.


Location Foyer Mezzanine Level
Wheelchair accessible No
Staff will assist Yes

Toilets and Phones

Adapted toilets Male:
Nearest adapted toilet off site Noel Coward Theatre
Use of private phone available if necessary Yes

Seating, Concessions and Activities

Available concessions All disabled people
Wheelchair users
Workshops, classes and activities


Current and future events taking place at this venue.

No events are currently listed.


View Profile
16 February 2012, 18:57
I LOVE this place! As you can tell, the access isn't great, it's an old building, but the staff attitude and the willingness to help (and knowing how) more than make up for it.

Everyone I'd spoken to was friendly and helpful.

Definitely worth a trip if you can find something you want to see.

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