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Disability Access Information Service

Wyndham's Theatre

Venue Accessibility Profile

Address Details
Name	Wyndham's Theatre
Address	Charing Cross Road
Borough	Westminster
County	London
Post Code	WC2H 0DA View map of this area via Google Maps
Within the congestion charging zone?	Yes
Further Details
Type of venue	West End Theatre
Further keywords	Theatre
General information	.
Venue leaflet available	Yes

Contact Information
Box Office No.	0870 011 7574
Switchboard/Enquiry Line No	020 7759 8010
Fax	020 7812 7470
Text Phone	020 7369 1762
Email	wyndhamsbox@delmack.co.uk
Getting To
Nearest BR station and approximate distance (metres)	Charing Cross
Nearest tube station and approximate distance (metres)	Leicester Square
Bus information	24, 29, 176
Parking
On-site parking availability	No
Designated disabled bays	No
Off site parking?	NCP at Bedford Street and St Martin's Lane. MasterPark at Cambridge Circus
Best place to drop off passengers	Outside theatre

Main Entrance
Level Access	No
Steps Highlighted?	Yes
Door Type	Double
More Accessible Alternative Entrance
Level Access	No
Steps Highlighted?	Yes
Door Type	Double
Door Opening	Outward
Location of alternative entrance	A side entrance to the right of the main entrance on Charing Cross Road.

Access Inside
Venue has unavoidable steps	No
Number of steps between each floor	Foyer to Stalls: 18 steps down.Foyer to Royal Circle: 12 steps upFoyer to Upper Circle: 21 steps upFoyer to Balcony: 43 steps up (2 steps per row).
Are the steps highlighted?	Yes
Location of accessible fire exits and refuges	Alternative entrance
Wheelchair Access
Wheelchair accessible screens/areas	Some areas
Wheelchair inaccessible screens/areas	Stalls, Upper and Royal Circles, and Balcony.
Accessibility restrictions	Yes; 2
Wheelchair and Scooter Users
Floor surfaces	Auditorium: Carpet. Rest of the venue: carpet, concrete on fire exit stairs
Limited Mobility
Staff will assist	Yes
Facilities for Hearing Impaired
Induction loop available	Yes
Infra-red system available	Yes
Locations of induction loops / infra red systems	Loops in Box Office and Infra-red in Auditorium
Details of signed events	Please check with the Box Office.
Services for Visually Impaired
Are audio described tours available?	Please check with Box Office
Are touch tours available?	No
Magnifiers available for loan	No
Torches available for loan	No
Magnifiers available for loan	No
Magnifiers available for loan	No
Information Formats
Braille	No
Large print	On request prior to visit
Tape	No
Guide Dogs
Are guide dogs welcome?	Yes
Guide dogs can remain with owner	Yes
Restrictions	Yes
Number limit	4
Information and restrictions relating to guide dogs	Staff can dog sit in the foyer

Refreshments
Availability	Restaurant: Bar: Café:
Location	Stalls, Royal Circle and Balcony
Accessibility	Foyer to Stalls Bar: 20 steps down. Stalls to Stalls Bar: 2 steps up. NO SEATS IN THE BALCONY BAR
Are there unavoidable steps?	Yes
Can carrying assistance be provided?	Yes
Refreshments service offered	Self service
Movable seating available?	Yes
Other facilities	Drinks can be brought to disabled visitors in the Auditorium or elsewhere.
Shops
Location	Foyer Mezzanine Level
Wheelchair accessible	No
Staff will assist	Yes
Toilets and Phones
Adapted toilets	Male: Female: Unisex:
Nearest adapted toilet off site	Noel Coward Theatre
Use of private phone available if necessary	Yes
Seating, Concessions and Activities
Available concessions	All disabled people Wheelchair users Escorts
Workshops, classes and activities	education@delmack.co.uk

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