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Disability Access Information Service

London Palladium

Venue Accessibility Profile

Address Details
Name London Palladium
Address Argyll Street
Borough Westminster
Town/City London
Post Code W1F 7TF

View map of this area
via Google Maps
Within the congestion charging zone? Yes
Access summary Some access for wheelchair users. Services for sensory impaired people, visually impaired and hearing impaired people

Further Details
Type of venue West End Theatre
Further keywords Theatre
General information There are dedicated officers for disabled access.
Venue leaflet available Yes

Contact Information
Box Office No. 0876 890 1108
Website www.thisistheatre.com

Getting To
Nearest BR station and approximate distance (metres) Charing Cross
1km or over
Nearest tube station and approximate distance (metres) Oxford Circus
130m
Bus information 3, 6, 7, 8, 10, 12, 13, 15, 23, 25, 55, 73, 88, 94, 98, 113, 137, 139, 159, 176, 189, 390, 453, C2

Parking

On-site parking availability No
Designated disabled bays Yes
Number of disabled bays 4 on Ramillies Place, and 2 on Great Marlborough Street
Off site parking? Evening free after 6.30pm. Bring NCP Master Park ticket to get stamped for 50% discount
Best place to drop off passengers Ramillies Place
Taxi services Black Cab

Main Entrance

Level Access No
Steps to Main Entrance 4 steps up
Further Entrance Notes Staff will escort to the alternative entrance.

More Accessible Alternative Entrance
Level Access Ramped
Ramp Gradient Slight
Ramp Type Fixed
Door Type Gates
Door Opening Opened by staff
Further Entrance Notes Staff will escort to the alternative entrance.
Location of alternative entrance Ramillies Place

Access Inside

Venue has unavoidable steps Yes
Number of steps between each floor Outside to Main entrance: 4 steps up Main entrance to Foyer: 8 stepsup. Alternative entrance to Box office: 5 steps up. Foyer to Stalls:23 steps down. Foyer to Upper Circle: 50 steps.
Are the steps highlighted? Yes
Are there any handrails? One side

Wheelchair Access
Wheelchair accessible screens/areas Ground floor only
Wheelchair inaccessible screens/areas Dress, Royal and Upper Circles
Accessibility restrictions Yes: left aisle of rows S, Q, and O. Both aisles of row L.

Wheelchair and Scooter Users

Location of storage for wheelchairs/scooters Close to Auditorium
Floor surfaces Carpet

Limited Mobility

Staff will assist Yes

Facilities for Hearing Impaired

Induction loop available Yes
Infra-red system available Yes
Locations of induction loops / infra red systems All three auditorium and box office
Details of signed events Yes
Other services for hearing impaired Subtitling, Surtitling

Services for Visually Impaired

Are audio described tours available? Intend to.
Are touch tours available? Yes, but please require.
Magnifiers available for loan Yes (binoculars)
Torches available for loan No
Magnifiers available for loan Yes (binoculars)
Magnifiers available for loan Yes (binoculars)

Information Formats
General information Can meet blind people at stations. Please request.
Braille On request
Large print No
Tape On request

Guide Dogs
Are guide dogs welcome? Yes
Guide dogs can remain with owner Depends on the production
Restrictions No
Information and restrictions relating to guide dogs Member of staff can dog sit

Refreshments
Availability Restaurant:
Bar: No
Café: No
Location Stalls
Accessibility No steps from the entrance of Ramillies Place
Can carrying assistance be provided? Yes
Refreshments service offered Bar service
Movable seating available? Yes
Menu formats Braille:
Large type: Yes
Blackboard:

Toilets and Phones
Adapted toilets Male:
Female:
Unisex: Yes
Location of toilets Ramillies Place entrance
Public telephone available Yes
Location of public telephones Upstaris
Use of private phone available if necessary Yes

Seating, Concessions and Activities
Available concessions All disabled people
Wheelchair users
Escorts
Workshops, classes and activities 5 star package: stage tour, drinks, merchendise, photos and a talk.

Events

Current and future events taking place at this venue.

No events are currently listed.

Comments
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