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Disability Access Information Service

Victoria Palace Theatre

Venue Accessibility Profile

Address Details
Name	Victoria Palace Theatre
Address	Victoria Street
Borough	Westminster
Town/City	London
Post Code	SW1E 5EA View map of this area via Google Maps
Within the congestion charging zone?	Yes
Access summary	Good disabled access suitable for scooter users.
Further Details
Type of venue	West End Theatre
Further keywords	Theatre

Contact Information
Box Office No.	0870 165 8787
Website	www.victoriapalacetheatre.co.uk
Getting To
Nearest BR station and approximate distance (metres)	Victoria 100m
Nearest tube station and approximate distance (metres)	Victoria 100m
Bus information	8, 11, 211, 36, 24, 38, 73, 511
Parking
On-site parking availability	No
Off site parking?	Pilmico NCP car park inside conjestion Charging zone Rochester Row NCP outside conjestion charging zone
Best place to drop off passengers	Outside the venue - Victoria Street - red route, Allington St (side) single yellow
Taxi services	At Victoria Station

Main Entrance
Level Access	No
Steps to Main Entrance	1 very small step
Door Type	Double
Door Opening	Inward
Further Entrance Notes	Medium glass double doors
More Accessible Alternative Entrance
Door Type	Double
Door Opening	Outward
Further Entrance Notes	There are three steps between main entrance, alternative entrance and the new foyer that has level access and a bar.
Location of alternative entrance	Allington Street

Access Inside
Venue has unavoidable steps	Yes
Are there any handrails?	Two side
Location of accessible fire exits and refuges	Alternative Entrance
Wheelchair Access
Wheelchair accessible screens/areas	Some areas
Accessibility restrictions	Yes only 2 wheel chair users
Wheelchair and Scooter Users
Floor surfaces	carpets
Facilities for Hearing Impaired
Infra-red system available	Yes
Locations of induction loops / infra red systems	Auditoriumn
Details of signed events	Yes
Services for Visually Impaired
Are audio described tours available?	Yes
Information Formats
Guidance	On request
Guide Dogs
Are guide dogs welcome?	Yes
Guide dogs can remain with owner	Yes
Information and restrictions relating to guide dogs	Dogs can be looked after by a member of staff in the managers office

Refreshments
Availability	Restaurant: Bar: Café:
Location	Dress circle and Stalls
Are there unavoidable steps?	Yes
Can carrying assistance be provided?	Yes
Other facilities	Drinks can be taken to a disabled person if requested
Shops
Location	In foyer
Wheelchair accessible	Yes
Staff will assist	Yes
Toilets and Phones
Adapted toilets	Male: Female: Unisex: Yes
Location of toilets	Near the alternative entrance
Use of private phone available if necessary	Yes
Seating, Concessions and Activities
Seating bookable	Yes

Events Current and future events taking place at this venue.
No events are currently listed.

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