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Disability Access Information Service

New Carlton Cinema

Venue Accessibility Profile

Address Details
Name	New Carlton Cinema
Address	Market Street
Town/City	Okehampton
County	Cornwall
Post Code	EX20 1HN View map of this area via Google Maps
Further Details
Type of cinema	Cinema
Details of accessible meeting or conference rooms or private viewing areas	60 seated Auditorium available for hire for meetings, conferences, 35mm film presentations

Contact Information
Box Office No.	01837 658586
Website	www.merlincinemas.co.uk
Getting To
Nearest BR station and approximate distance (metres)	Exeter 1000
Bus information	serviced by the X9 which runs from exeter st davids through okehampton to holsworthy and bude and back.
Parking
Off site parking?	Yes, in Town's Council Car Parks
Best place to drop off passengers	Somerfields Supermarket Car Park
Taxi services	Book your own Cab

Main Entrance
Level Access	Yes
Door Type	Double
Door Opening	Inward
More Accessible Alternative Entrance
Level Access	Yes
Door Type	Double
Door Opening	Outward
Location of alternative entrance	Red Lion Square

Access Inside
Box Office counter height? (mm)	1000
Is the cinema all on one level?	Yes
Steps between each floor/level/screen	None
Location of accessible fire exits and refuges	Fire Exits in Foyers acessible without steps apart from one with 2 steps down
Policy for evacuation of wheelchair users	Diverted by staff to other exits
Wheelchair Access
Wheelchair accessible screens/areas	All Screens in designated Wheelchair Bays
Wheelchair inaccessible screens/areas	Restuarant & Bar
Accessibility restrictions	Limited number of wheelchair Bays
Wheelchair and Scooter Users
Location of storage for wheelchairs/scooters	Wheelchairs in Bays Scooters in Foyer
Floor surfaces	Carpets
Limited Mobility
Staff will assist	Yes
Facilities for Hearing Impaired
Induction loop available	Yes
Infra-red system available	No
Captioned/Subtitled/Signed screenings	No
Can a member of staff sign?	No
Services for Visually Impaired
Is audio description available?	No
In what formats is information available?	Braille: No Large print: No Tape: No
Are guide dogs welcome?	Yes
Information and restrictions relating to guide dogs	Dog must be quite during film

Refreshments and Shops
Availability	Restaurant: Bar: Yes Café: Yes
How accessible is the refreshment area	25 steps to first floor, not assessible to wheelchiars. However Screen 2 is licenced, with waiter service
Refreshments service offered	Table service
Movable seating available?	Yes
What forms is the menu available in?	Normal size, but staff are trained to help if requested
Toilets and Phones
Adapted toilets	Male: Female: Unisex: Yes
Details of toilet facilities	adapted unisex
How are the above facilities reached?	From the Foyer through Double Doors
Seating, Concessions and Activities
Seating bookable	Yes
Reserved seats	Yes
Available concessions	Groups Children Senior citizens Escorts
Member of CEA card scheme for free entry for escorts?	Yes

Total number of screens

Screen 01
Access description	From the Foyer access is via a gentle upward sloped corridor and through a set of double extra wide doors and then through a further 2 sets of double doors into Screen.
Number of wheelchair spaces	3
Type of wheelchair space	Fixed
Location of transfer seating	next to wheelchair bays
Can these seats be booked in advance?	Yes
Are there armrests on the seats?	Yes
How many seats?	200
Type of rake	Stepped Rake
Lighting strips	Yes

Screen 02
Access description	From the Foyer access is via a gentle upward sloped corridor and through a set of double extra wide doors and then through a further 2 sets of double doors into Screen.
Number of wheelchair spaces	2
Type of wheelchair space	Fixed
Location of transfer seating	Adjoining Wheelchair Bays
Can these seats be booked in advance?	Yes
Are there armrests on the seats?	Yes
How many seats?	100
Type of rake	Stepped Rake
Lighting strips	Yes
Induction loop	Yes

Events Current and future events taking place at this venue.
No events are currently listed. For an up-to-date list of accessible screenings at cinemas throughout the UK, we recommend yourlocalcinema.com.

No events are currently listed.

For an up-to-date list of accessible screenings at cinemas throughout the UK, we recommend yourlocalcinema.com.

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