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Disability Access Information Service

Charlton Athletic Football Club - Tour of the Valley

Venue Accessibility Profile

Address Details
Name	Charlton Athletic Football Club - Tour of the Valley
Address	The Valley, Floyd Road
Borough	Greenwich
Town/City	London
Post Code	SE7 8BL
Access summary	Very good accessibilty for wheelchair users and mobility impaired people. Facilities and services for sensory impaired people.
Area Map This map is based on the venue's postcode, and so is not entirely accurate. Please contact the venue if you require a precise location. For information on disabled parking in the vicinity of this venue, view this area's Blue Badge parking map.

Further Details
Type of venue	Football Ground
Further keywords	Sport, Football, Community, Games
General information	This is a socially responsible, community conscious football club, with a lot of activities for disabled people of all ages. There are staff who are trained to give specific assistance for disabled people if required.
Venue leaflet available	Yes
Accessibility guide available	Yes

Contact Information
Box Office No.	020 8333 4010
Switchboard/Enquiry Line No	020 8333 4000
Fax	020 8333 4011
Text Phone	020 8333 4094
Email	info@cafc.co.uk
Website	www.cafc.co.uk
Getting To
Nearest tube station and approximate distance (metres)	North Greenwich 1km or over
Parking
On-site parking availability	By special arrangement
Designated disabled bays	Yes
Number of disabled bays	43
Off site parking?	Parking restrictions apply on match days. Nearest car park - Charlton Village (approximately 800 metres)
Taxi services	Book your own Cab
View the Blue Badge parking map for this area

Main Entrance
Level Access	Yes
Door Type	Double
Further Entrance Notes	Go through main reception. Double doors, not turnstyles.

Image: Charlton Athletic Football Club - Tour of the Valley

Access Inside
Number of steps between each floor	There are 5 dedicated disability lifts.
Type(s) of lift	Public
Location of accessible fire exits and refuges	Many exits.
Wheelchair Access
Wheelchair accessible screens/areas	Most areas
Limited Mobility
Staff will assist	Yes
Facilities for Hearing Impaired
Induction loop available	No
Infra-red system available	Yes
Locations of induction loops / infra red systems	Handsets for a radio commentary are available.
Services for Visually Impaired
Are audio described tours available?	Audio described performances.
Are touch tours available?	Touch Tours on request.
Information Formats
General information	Match day commentaries available through infra red head sets.
Braille	No
Large print	On request
Guide Dogs
Are guide dogs welcome?	Yes
Guide dogs can remain with owner	Yes
Restrictions	Phone first

Refreshments
Availability	Restaurant: Bar: Yes Café: Yes
Location	Pitch side spaces served by trolley at half time.
Can carrying assistance be provided?	Yes
Refreshments service offered	Self service
Other facilities	North Stand stewards will get refreshments for you.
Shops
Location	North West corner
Wheelchair accessible	Yes
Staff will assist	Yes
Toilets and Phones
Adapted toilets	Male: Female: Unisex: Yes
Location of toilets	South (1), East (1) and West Stands (2). North has (2) access via lift.
Further details	These toilets can be reached without negotiating steps.
Public telephone available	Yes
Seating, Concessions and Activities
Seating bookable	Yes
Reserved seats	Yes
Available concessions	Wheelchair users Children Students Senior citizens Escorts

Events Current and future events taking place at this venue.
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