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Disability Access Information Service

Earls Court Exhibition Centre

Venue Accessibility Profile

Address Details
Name Earls Court Exhibition Centre
Address Warwick Road
Borough Kensington and Chelsea + Hammersmith and Fulham
Town/City London
Post Code SW5 9TA

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Access summary Good access for wheelchair users.

Further Details
Type of venue Event
Further keywords Exhibitions, Concerts, Special Events, Conferences
General information There are three venues; Earls Court 1 for big exhibitions and concerts
Earls Court 2
Earls Court conference centre
Although EC are responsible for the access to the building they work very closely with the Promoters and Organisers to make all the events accessible.
Parking
Earls Court 1
All parking is chargeable at Earls Court. Bays are available outside Earls Court One and these are accessed via Warwick Road entrance. Bays can be pre-booked at the daily rate, either online or by telephone (0871 871 9809). A limited number of these bays are reserved for on the day on a first come, first served basis and are charged at the hourly rate.
Occasionally, use of these bays has to be suspended for operational safety reasons. Alternative parking will be offered where possible.
Vehicle movement is restricted at the ends of concerts until approximately 1/2 hour after the event has finished.
Earls Court 2
Facilities are available in the multi-storey car park beneath Earls Court 2. There is a vehicle height limit of 2m. Spaces for vehicles exceeding 2m can be booked in advance by telephone.
Venue leaflet available Yes
Accessibility guide available Yes

Contact Information
Box Office No. 0870 903 9033
Switchboard/Enquiry Line No 020 7385 1200
Fax 020 7370 8342
Email ec.reception@eco.co.uk
Website www.eco.co.uk

Getting To
Nearest BR station and approximate distance (metres) West Brompton
50m
Nearest tube station and approximate distance (metres) Earl's Court
100m
Bus information 74, 328, C1 & C3

Parking

On-site parking availability Yes
Designated disabled bays Yes
Number of disabled bays 20 + oversized vehicles by arrangement
Off site parking? At Earls Court there are two car parks with spaces for 1,630 vehicles. Seagrave Road you can book spaces here 0871 871 9809.
Best place to drop off passengers Reception Office Earls Court 1 - Drop Off Area Earls Court 2
Taxi services Venue can order

Main Entrance

Level Access Ramps and Steps + level area
Ramp Length Medium
Ramp Gradient Regulatory
Ramp Type Fixed
Steps to Main Entrance 6
Handrails Two Sides
Further Entrance Notes EC1 is accessible by the use of a gentle sloping curved ramp. the glass doors are automated by use of a push pad opening device. Alternatively there are varied number of steps (3 - 9) leading to the glass foyer doors, hand rails are available. There are assistants working near the doors at most times, or contact Reception for further assistance. Entry to Reception is level. Turnstyles can be avoided by using a gate. Earls Court 2 step free access from Brompton Road. Conference Centre/West Brompton Entrance is accessible by a gently sloping ramp. There are assistants working near the doors at most times, or contact Reception for further assistance. Alternatively there are varied number of steps (3 - 9) leading to the glass foyer doors.

More Accessible Alternative Entrance
Further Entrance Notes More accessible entrance For larger wheelchairs and scooters, which may not fit into the access lift in EC1 main entrance, then a secondary access route is available. Please contact the Reception or a member of staff for assistance.

Access Inside

Number of steps between each floor A platform lift or 10 steps up to main inner foyer and then level into main hall.
Floors served by lift All
Type(s) of lift Public
Platform
Location of accessible fire exits and refuges There are a number of accessible exits and refuges, all signed. Staff are trained to assist in the evacuation of the building.

Wheelchair Access
Wheelchair accessible screens/areas Most areas
Accessibility restrictions No wheelchair access to level 4.Wheelchair user spaces varies according to the event. One personal assistant may accompany a disabled guest onto the mobility access platform. Contact the dedicated Box Office for further details, 020 7370 8078. A disabled arrival service is available for most concerts, please contact the venue with any special requirements or questions.

Wheelchair and Scooter Users

Location of storage for wheelchairs/scooters On request
Floor surfaces Carpet or concrete dependent on event

Limited Mobility

Staff will assist Where possible

Facilities for Hearing Impaired

Induction loop available Yes
Locations of induction loops / infra red systems RF system available for concerts. Contact venue. Loops in reception, customer services + ticket offices.
Details of signed events Contact Exhibition/Event Organiser for details
Other services for hearing impaired Contact venue with individual requirements.

Services for Visually Impaired

Are audio described tours available? No
Magnifiers available for loan Yes
Magnifiers available for loan Yes
Magnifiers available for loan Yes

Information Formats
Large print Yes

Guide Dogs
Guide dogs can remain with owner Not recommended for concerts
Information and restrictions relating to guide dogs Customer Service Lounge can look after dog if required. No other restrictions.

Refreshments
Availability Restaurant: Yes
Bar: Yes
Café: Yes
Location EC1&2: Dash, Crushh, Taste Italia, cafe bars.
Other facilities EC1: Pizza Express, Terrace Restaurant, EC2 Restaurant! Diner & Grill.

Toilets and Phones
Adapted toilets Male:
Female:
Unisex: Yes
Location of toilets In several parts of the building serving all three areas

Events

Current and future events taking place at this venue.

No events are currently listed.

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