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Disability Access Information Service

Shaftesbury Theatre

Venue Accessibility Profile

Address Details

Name Shaftesbury Theatre
Address 210 Shaftesbury Avenue
Borough Camden
Town/City London
Post Code WC2H 8DP
Within the congestion charging zone? Yes
Access summary This is an old building and therefore has quite limited access. There are some services for sensory impaired people.

Area Map

This map is based on the venue's postcode, and so is not entirely accurate.
Please contact the venue if you require a precise location.

For information on disabled parking in the vicinity of this venue, view this area's Blue Badge parking map.

Further Details

Type of venue West End Theatre
Venue leaflet available Yes

Contact Information

Box Office No. 020 7379 5399
Switchboard/Enquiry Line No 020 7379 3345
Fax 020 7836 8181
Email bearle@toc.dltentertainment.co.uk

Getting To

Nearest BR station and approximate distance (metres) Charing Cross
1km or over
Nearest tube station and approximate distance (metres) Holborn
350m

Parking

On-site parking availability No
Designated disabled bays No
Off site parking? Pay and display
Best place to drop off passengers Right outside
Taxi services Book your own Cab
Blue Badge icon View the Blue Badge parking map for this area

Main Entrance

Level Access Yes
Door Type Double
Door Opening Outward
Further Entrance Notes Through the doors of the main entrance - level access into foyer and box office, and through doors to Royal circle. The Foyer Bar however is up 4 steps. If need be this Bar is accessible through the alternative entrance which can only be opened by a member of staff.
Image: Shaftesbury Theatre
Photograph: Shaftesbury Theatre

Access Inside

Venue has unavoidable steps Yes
Number of steps between each floor Level to Grand Circle: up 34 steps Level to Stalls: down 22 steps
Location of accessible fire exits and refuges Right of Royal Circle Boxes Alternative entrance Main entrance

Wheelchair Access

Wheelchair accessible screens/areas Ground floor only
Wheelchair inaccessible screens/areas Grand Circle and Stalls
Accessibility restrictions Power Chairs users will not be able to access the auditorium - either transfer or bring standard wheelchair.

Wheelchair and Scooter Users

Location of storage for wheelchairs/scooters Wheelchair spaces in Royal circle boxes 1 & 2.
Floor surfaces Carpet

Limited Mobility

Staff will assist Yes

Facilities for Hearing Impaired

Infra-red system available Yes
Locations of induction loops / infra red systems Almost all house seating - enquire.
Details of Captioned/Subtitled/Signed screenings Enquire at box office for infra-red systems. Occasional signed performances - depending on the production.

Services for Visually Impaired

Are audio described tours available? Occasionally
Are touch tours available? On request
Magnifiers available for loan No
Torches available for loan No
Magnifiers available for loan No
Magnifiers available for loan No
Miscellaneous information Adequately lit pre performance Dark during performance

Information Formats

Braille No
Large print No
Tape No
Guidance No

Guide Dogs

Are guide dogs welcome? Yes
Guide dogs can remain with owner Yes - or staff will look after
Restrictions No

Refreshments

Availability Restaurant:
Bar:
Café:
Location Main Foyer
Accessibility Up 4 steps
Are there unavoidable steps? Yes
Can carrying assistance be provided? Yes
Refreshments service offered Self service
Movable seating available? Yes

Shops

Location Merchandise Stall in Main Foyer
Wheelchair accessible Yes
Staff will assist Yes

Toilets and Phones

Adapted toilets Male:
Female:
Unisex: Yes
Location of toilets Right of Royal Circle boxes
Further details Minor problem as door opens inwards.
Use of private phone available if necessary Yes

Seating, Concessions and Activities

Seating bookable Yes
Reserved seats Yes
Available concessions Wheelchair users
Unwaged
Students
Senior citizens
Escorts

Events

Current and future events taking place at this venue.

No events are currently listed.

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