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Disability Access Information Service

Shaftesbury Theatre

Venue Accessibility Profile

Address Details
Name	Shaftesbury Theatre
Address	210 Shaftesbury Avenue
Borough	Camden
Town/City	London
Post Code	WC2H 8DP
Within the congestion charging zone?	Yes
Access summary	This is an old building and therefore has quite limited access. There are some services for sensory impaired people.
Area Map This map is based on the venue's postcode, and so is not entirely accurate. Please contact the venue if you require a precise location. For information on disabled parking in the vicinity of this venue, view this area's Blue Badge parking map.

Further Details
Type of venue	West End Theatre
Venue leaflet available	Yes

Contact Information
Box Office No.	020 7379 5399
Switchboard/Enquiry Line No	020 7379 3345
Fax	020 7836 8181
Email	bearle@toc.dltentertainment.co.uk
Getting To
Nearest BR station and approximate distance (metres)	Charing Cross 1km or over
Nearest tube station and approximate distance (metres)	Holborn 350m
Parking
On-site parking availability	No
Designated disabled bays	No
Off site parking?	Pay and display
Best place to drop off passengers	Right outside
Taxi services	Book your own Cab
View the Blue Badge parking map for this area

Main Entrance
Level Access	Yes
Door Type	Double
Door Opening	Outward
Further Entrance Notes	Through the doors of the main entrance - level access into foyer and box office, and through doors to Royal circle. The Foyer Bar however is up 4 steps. If need be this Bar is accessible through the alternative entrance which can only be opened by a member of staff.

Image: Shaftesbury Theatre

Access Inside
Venue has unavoidable steps	Yes
Number of steps between each floor	Level to Grand Circle: up 34 steps Level to Stalls: down 22 steps
Location of accessible fire exits and refuges	Right of Royal Circle Boxes Alternative entrance Main entrance
Wheelchair Access
Wheelchair accessible screens/areas	Ground floor only
Wheelchair inaccessible screens/areas	Grand Circle and Stalls
Accessibility restrictions	Power Chairs users will not be able to access the auditorium - either transfer or bring standard wheelchair.
Wheelchair and Scooter Users
Location of storage for wheelchairs/scooters	Wheelchair spaces in Royal circle boxes 1 & 2.
Floor surfaces	Carpet
Limited Mobility
Staff will assist	Yes
Facilities for Hearing Impaired
Infra-red system available	Yes
Locations of induction loops / infra red systems	Almost all house seating - enquire.
Details of Captioned/Subtitled/Signed screenings	Enquire at box office for infra-red systems. Occasional signed performances - depending on the production.
Services for Visually Impaired
Are audio described tours available?	Occasionally
Are touch tours available?	On request
Magnifiers available for loan	No
Torches available for loan	No
Magnifiers available for loan	No
Magnifiers available for loan	No
Miscellaneous information	Adequately lit pre performance Dark during performance
Information Formats
Braille	No
Large print	No
Tape	No
Guidance	No
Guide Dogs
Are guide dogs welcome?	Yes
Guide dogs can remain with owner	Yes - or staff will look after
Restrictions	No

Refreshments
Availability	Restaurant: Bar: Café:
Location	Main Foyer
Accessibility	Up 4 steps
Are there unavoidable steps?	Yes
Can carrying assistance be provided?	Yes
Refreshments service offered	Self service
Movable seating available?	Yes
Shops
Location	Merchandise Stall in Main Foyer
Wheelchair accessible	Yes
Staff will assist	Yes
Toilets and Phones
Adapted toilets	Male: Female: Unisex: Yes
Location of toilets	Right of Royal Circle boxes
Further details	Minor problem as door opens inwards.
Use of private phone available if necessary	Yes
Seating, Concessions and Activities
Seating bookable	Yes
Reserved seats	Yes
Available concessions	Wheelchair users Unwaged Students Senior citizens Escorts

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