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Disability Access Information Service

St Martin's Theatre

Venue Accessibility Profile

Address Details
Name	St Martin's Theatre
Address	West Street
Borough	Camden
Town/City	London
Post Code	WC2H 9NG
Within the congestion charging zone?	Yes
Access summary	This venue has limited access for wheelchair users. Limited facilities for the hearing impaired.
Area Map This map is based on the venue's postcode, and so is not entirely accurate. Please contact the venue if you require a precise location. For information on disabled parking in the vicinity of this venue, view this area's Blue Badge parking map.

Further Details
Type of venue	West End Theatre
General information	Staff at the venue are very accommodating and are willing to assist disabled patrons.

Contact Information
Box Office No.	020 7836 1443
Fax	020 839 8699
Getting To
Nearest BR station and approximate distance (metres)	Charing Cross
Nearest tube station and approximate distance (metres)	Leicester Square
Bus information	14, 19, 22, 24, 29, 38, 40, 176
Parking
On-site parking availability	No
Designated disabled bays	No
Off site parking?	MasterPark at Cambridge Circus, or an NCP on Upper St Martin's Lane.
Best place to drop off passengers	Outside theatre
View the Blue Badge parking map for this area

Main Entrance
Ramp Gradient	Steep
Ramp Type	Removable
Steps to Main Entrance	3
Door Type	Double
Door Opening	Inward
Further Entrance Notes	Three sets of large glass doors, the hand rails on the inside of the doors act as support when the doors are open and fixed in place.
More Accessible Alternative Entrance
Level Access	Yes
Ramp Type	Removable
Steps to Main Entrance	4
Door Type	Double
Door Opening	Outward
Further Entrance Notes	Medium glass doors, staff are always on hand to assist.
Location of alternative entrance	To the Tower court, staff will direct.

Access Inside
Venue has unavoidable steps	Yes
Number of steps between each floor	4 steps up to the box office and foyer from the circle.22 steps down to the stalls from the foyer.
Are the steps highlighted?	Yes
Location of accessible fire exits and refuges	Through the main entrance of the theatre. In the event of an emergency staff are trained to evacuate the theatre.
Wheelchair Access
Wheelchair accessible screens/areas	Some areas
Wheelchair inaccessible screens/areas	Stalls Bar
Accessibility restrictions	Only two wheelchair users allowed in at any one time. 1 at rear of Circle and 1 in Box C
Wheelchair and Scooter Users
Floor surfaces	Carpet throughout the venue.
Limited Mobility
Staff will assist	Yes
Facilities for Hearing Impaired
Infra-red system available	Yes
Locations of induction loops / infra red systems	Auditorium
Details of signed events	Occasionally
Other services for hearing impaired	Sennheiser at the front of the stage.
Services for Visually Impaired
Are audio described tours available?	Yes
Are touch tours available?	No
Magnifiers available for loan	No
Torches available for loan	No
Magnifiers available for loan	No
Magnifiers available for loan	No
Information Formats
General information	Opera Glasses. Can provide with a set description of shows.
Braille	No
Large print	No
Tape	No
Guide Dogs
Are guide dogs welcome?	Yes
Guide dogs can remain with owner	Yes
Restrictions	Yes
Number limit	4
Information and restrictions relating to guide dogs	Dogs can stay with a member of staff.

Refreshments
Availability	Restaurant: Bar: Café:
Location	Stalls and Dress Circle.
Accessibility	Stalls Bar at Back of Stalls. Dress Circle Bar 12 steps up from Dress Circle. Limited seating.
Are there unavoidable steps?	Yes
Can carrying assistance be provided?	Yes
Refreshments service offered	Self service
Movable seating available?	Yes
Other facilities	Staff will bring drinks to disabled patrons.
Shops
Location	In Foyer
Wheelchair accessible	Limited
Staff will assist	Yes
Toilets and Phones
Adapted toilets	Male: Female: Unisex: Yes
Location of toilets	Via the alternative entrance in Tower street.
Unavoidable steps to one or more of the above	Yes
Further details	A few steps up from the rear of Stalls.
Use of private phone available if necessary	Yes
Seating, Concessions and Activities
Seating bookable	Yes
Reserved seats	Yes
Available concessions	All disabled people

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