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Disability Access Information Service

Theatre Royal, Stratford East

Venue Accessibility Profile

Address Details
Name Theatre Royal, Stratford East
Address Gerry Raffles Square
Borough Newham
Town/City London
Post Code E15 1BN
Access summary Good access for wheelchair users. Good services or facilites for sensory impaired people. We have sign-interpreted, audio described and captioned performances for all main shows (those on for more than one week). We usually combine these with our post-show discussion so you can take full part in these as well as enjoying the show. We are delighted to take Typetalk calls for deaf and hard of hearing or if you prefer send us a text 07972 918 050. We have an infra-red, assisted listening system in the auditorium.

Area Map

This map is based on the venue's postcode, and so is not entirely accurate.
Please contact the venue if you require a precise location.

For information on disabled parking in the vicinity of this venue, view this area's Blue Badge parking map.

Further Details
Type of venue Theatre
Further keywords Theatre, plays, drama, musicals
General information Since September 2007 Theatre Royal is proud to be part of SEE A VOICE a three year project to develop and broaden the programme of arts and cultural events that are available to deaf, deafened, hard of hearing, blind and partially sighted audiences through captioned and audio described performances.
Venue leaflet available Yes
Accessibility guide available No
Audio CD available Yes
Member of Attitude Music Charter No
Accessible meeting room available No
Accessible performance space available Yes

Contact Information
Box Office No. 020 8534 0310
Switchboard/Enquiry Line No 020 8534 0310
Fax 020 8534 8381
Text Phone 079 7291 8050
Email theatreroyal@stratfordeast.com
Website www.stratfordeast.com

Getting To
Nearest BR station and approximate distance (metres) Stratford
100
Nearest tube station and approximate distance (metres) Stratford
100
Bus information 25, 69, 86, 104, 108, 158, 238, 241, 257, 262, 276, 308, 473, D8, S2

Parking

On-site parking availability No
Designated disabled bays Yes
Number of disabled bays 7
Off site parking? Stratford Shopping Centre car park is 200m away.
Best place to drop off passengers Outside main entrance
Taxi services Venue will order
Blue Badge icon View the Blue Badge parking map for this area

Main Entrance

Level Access Yes
Handrails One side
Door Type Swing
Door Opening Both Ways
Further Entrance Notes To the box office

More Accessible Alternative Entrance
Level Access Ramped
Ramp Gradient Regulatory
Ramp Type Fixed
Door Opening Inward
Further Entrance Notes Giving access to the rear of the stalls
Location of alternative entrance Near to main entrance via fire exits

Access Inside

Venue is all on one level No
Venue has unavoidable steps Yes
Number of steps between each floor From the foyer: 3 steps down to stalls, 23 steps up to Dress Circle and another 22 steps up to upper circle.
Are the steps highlighted? No
Are there any handrails? None
Floors served by lift 2
Type(s) of lift Public
Location of accessible fire exits and refuges Alternative entrance
Policy for evacuation of wheelchair users n/a

Wheelchair Access
Wheelchair accessible screens/areas Most areas
Wheelchair inaccessible screens/areas Dress circle and upper circle
Accessibility restrictions If a wheelchair user needs to reach the adapted toilet or the bar from the stalls, you will have to leave through the alternative entrance and enter again through the main entrance.

Limited Mobility

Staff will assist Yes

Facilities for Hearing Impaired

Induction loop available No
Infra-red system available Yes
Locations of induction loops / infra red systems In auditorium
Details of Captioned/Subtitled/Signed screenings We have sign-interpreted, audio described and captioned performances for all main shows
Details of signed events Yes
Can a member of staff sign? Yes
Other services for hearing impaired We take Typetalk calls for deaf and hard of hearing or if you prefer send us a text 07972 918 050

Services for Visually Impaired

Are audio described tours available? Yes
Are touch tours available? Yes Phone 020 8279 1120 to arrange tours of the stage and set
Miscellaneous information We are part of the See A Voice project www.seeavoice.org

Information Formats
Large print Yes
Tape Yes

Guide Dogs
Are guide dogs welcome? Yes
Guide dogs can remain with owner Yes
Restrictions No

Refreshments
Availability Restaurant: Yes
Bar:
Café:
Location Up a ramp from the foyer
Accessibility no steps
Are there unavoidable steps? No
Can carrying assistance be provided? Yes
Refreshments service offered Self service
Movable seating available? Yes
Low-level counter available? Yes
Other facilities Staff is welcoming and friendly

Toilets and Phones
Adapted toilets Male:
Female:
Unisex: Yes
Location of toilets Next to the bar
Unavoidable steps to one or more of the above No
Use of private phone available if necessary Yes

Seating, Concessions and Activities
Seating bookable Yes
Reserved seats Yes
Available concessions All disabled people
Wheelchair users
Groups
Unwaged
Children
Students
Senior citizens
Escorts

Events

Current and future events taking place at this venue.

No events are currently listed.

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