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Address Details
Name	Queen Elizabeth Hall
Address	South Bank Centre
Borough	Lambeth
Town/City	London
Post Code	SE1 8XX
Within the congestion charging zone?	Yes
Access summary	Access is given a high priority. This venue is exceptionally good. Some facilities for sensory impaired people.
Area Map This map is based on the venue's postcode, and so is not entirely accurate. Please contact the venue if you require a precise location. For information on disabled parking in the vicinity of this venue, view this area's Blue Badge parking map.
Click here to view map of venue
Further Details
Type of venue	Music - contemporary and classical, dance, literature

Contact Information
Box Office No.	020 7960 4242 or fax: 020 7921 0821 (for hearing impaired patrons)
Switchboard/Enquiry Line No	020 7921 0600
Text Phone	020 7921 0831 (Kate Ramsden - Access Officer)
Email	customer@southbankcentre.org.uk
Website	www.southbankcentre.org.uk
Getting To
Nearest BR station and approximate distance (metres)	Waterloo, Charing Cross, Waterloo East
Nearest tube station and approximate distance (metres)	Waterloo, Westminster, Embankment
Parking
On-site parking availability	Yes
Designated disabled bays	Yes
Number of disabled bays	10 or more
Off site parking?	4 spaces outside the Q.E.H. artists entrance, also 4 spaces in a car park under the Hayward Gallery, which is at street level off Belvedere Road.
Taxi services	Taxis are frequent and easy to get after a show. There is also a dial a cab phone on level 1 of the Royal Festival Hall
View the Blue Badge parking map for this area

Main Entrance
Level Access	Yes
Door Type	Double
Further Entrance Notes	There is level access at the main entrance, this entrance is not at street level, access from street level is via the Royal Festival Hall. Take the lift from level 1 of the RFH to level 2, then leave the building and go over the public concourse to the venue. The Queen Elizabeth Hall and the Purcell Room share the same entrance and foyer. The Queen Elizabeth Hall has its entrances to the back on the left and right of the foyer. Doors for the main entrance are all wide, double, heavy, glass and open in and out. The main entrance is accessed via walkways from other areas of the South Bank Centre and public highways.
More Accessible Alternative Entrance
Level Access	Ramped
Location of alternative entrance	The artists entrance, accessed via the disabled parking spaces next to the NFT box office entrance.

Image: Queen Elizabeth Hall

Access Inside
Number of steps between each floor	From the foyer there are 11 steps down to the hall - there is a stairlift. There is another entrance to the hall, it is ramped and is reached via the artists' entrance. There is no entrance from the foyer to the hall for wheelchair users.
Are the steps highlighted?	Yes
Are there any handrails?	Two side
Floors served by lift	None.
Wheelchair Access
Wheelchair accessible screens/areas	All areas
Wheelchair inaccessible screens/areas	No access from foyer to the hall. Use ramped entrance (via artists' entrance).
Accessibility restrictions	If you phone first, arrangements will be made to suit you, or a companion can also be arranged.
Facilities for Hearing Impaired
Infra-red system available	Yes
Locations of induction loops / infra red systems	In the hall.
Details of signed events	Yes
Other services for hearing impaired	A twin track Senheisser System in the front stalls, has a variety of headsets. Receivers are available from the cloakroom.
Services for Visually Impaired
Miscellaneous information	Please specify if you are bring a guide dog when booking.
Information Formats
Braille	South Bank Centre Magazine
Large print	South Bank Centre Magazine
Tape	South Bank Centre Magazine
Guide Dogs
Are guide dogs welcome?	Yes
Guide dogs can remain with owner	Yes
Restrictions	No
Number limit	They can be kept with you.
Information and restrictions relating to guide dogs	For those whose vision will make it difficult to evacuate the building in an emergency an escort is necessary.

Refreshments
Availability	Restaurant: Bar: Café:
Location	One in the foyer, unaccessible to wheelchair users, one adjacent to the auditorium.
Movable seating available?	Yes
Toilets and Phones
Adapted toilets	Male: Female: Unisex:
Nearest adapted toilet off site	By the artists' entrance, this is reached via a ramp from the auditorium.
Public telephone available	Yes
Public telephone accepts...	Cash
Location of public telephones	In the main foyer.
Use of private phone available if necessary	Yes
Seating, Concessions and Activities
Seating bookable	Yes
Available concessions	Wheelchair users Escorts

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Queen Elizabeth Hall