Artsline

Disability Access Information Service

Chessington World Of Adventures

Venue Accessibility Profile

Address Details
Name	Chessington World Of Adventures
Address	Leatherhead Road
Borough	Kingston
Town/City	Kingston on Thames
Post Code	KT9 2NE
Access summary	Disabled access is adequate around the venue. Some restrictions apply to height and the number of disabled people permitted on rides. Some pathways are particularly steep and ramped, pathways can be hindered during busy times and several rides have restricted legroom. Lack of facilities for sensory impaired people.
Area Map This map is based on the venue's postcode, and so is not entirely accurate. Please contact the venue if you require a precise location. For information on disabled parking in the vicinity of this venue, view this area's Blue Badge parking map.

Further Details
Type of venue	Theme Park
Further keywords	Fair ground, rides, theme park,
General information	Wheelchair users are required to be accompanied by two escorts. Disabled access routes are poorly signed and ride operators are often difficult to locate. Request a copy of Chessington's own access guide before arrival - this gives more information on the specific health and safety requirements for each ride. The park is open from the beginning of April to the end of October.
Venue leaflet available	Yes
Accessibility guide available	Yes

Contact Information
Box Office No.	Changing - phone switchboard for details.
Switchboard/Enquiry Line No	01372 729 560
Fax	Changing - phone switchboard for details.
Text Phone	Changing - phone switchboard for details.
Website	www.chessington.com
Getting To
Nearest BR station and approximate distance (metres)	Chessington South 750m
Parking
On-site parking availability	Yes
Designated disabled bays	Yes
View the Blue Badge parking map for this area

Main Entrance
Level Access	Yes
Further Entrance Notes	Supervised turnstile entrance - alternative gate entry available to disabled people.

Access Inside
Venue has unavoidable steps	Yes
Are there any handrails?	Two side
Location of accessible fire exits and refuges	Main entrance.
Wheelchair Access
Wheelchair accessible screens/areas	Most areas
Wheelchair inaccessible screens/areas	Some surfaces are uneven and/or very steep (particularly the pathways within Adventureland Transylvania).
Facilities for Hearing Impaired
Services for Visually Impaired
Guide Dogs
Are guide dogs welcome?	Yes
Guide dogs can remain with owner	Yes

Refreshments
Availability	Restaurant: Bar: Yes Café: Yes
Location	Cafes throughout venue and a bar: the Krazy Keg family inn (Market Square).
Can carrying assistance be provided?	Yes
Refreshments service offered	Self service
Movable seating available?	Yes
Shops
Location	Shops throughout.
Staff will assist	When able to.
Toilets and Phones
Adapted toilets	Male: Yes Female: Yes Unisex: Yes
Location of toilets	Main entrance and Adventureland Transylvania - unisex; market square - male/female.
Nearest adapted toilet off site	Main entrance.
Public telephone available	Yes
Location of public telephones	Public phones fitted with induction loops: near main and south entrances and market sq.
Use of private phone available if necessary	Yes

Events Current and future events taking place at this venue.
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