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Disability Access Information Service

National Army Museum

Venue Accessibility Profile

Address Details
Name National Army Museum
Address Royal Hospital Road
Town/City Chelsea
County London
Post Code SW3 4HT
Within the congestion charging zone? Yes
Access summary All galleries accessible for wheelchair users. Some services or facilities for sensory impaired people.

Area Map

This map is based on the venue's postcode, and so is not entirely accurate.
Please contact the venue if you require a precise location.

For information on disabled parking in the vicinity of this venue, view this area's Blue Badge parking map.

Further Details
Type of venue Museum
Further keywords Military, army, heritage, art
General information Visit the National Army Museum and find out how Britain’s past has helped to shape our present and our future. Discover the impact our Army has had on the story of Britain, Europe and the world, and see how the actions of a few can affect the futures of many.

Complementing four gallery displays, our family programme offers a range of changing exhibitions, events and children’s half term and holiday activities to help you and your family enjoy new experiences every time you visit.

The Museum also offers an inspiring programme of exhibitions, celebrity speakers, lectures and conferences in 2008. External experts and Museum specialists are brought together to engage your interest and enjoyment in Britain’s military history and how it has affected the world we live in today.
Venue leaflet available Yes
Accessibility guide available Yes
Accessible meeting room available No
Accessible performance space available Yes

Contact Information
Switchboard/Enquiry Line No 020 7730 0717
Fax 020 7823 6573
Email info@national-army-museum.ac.uk
Website www.national-army-museum.ac.uk

Getting To
Nearest BR station and approximate distance (metres) Victoria
Nearest tube station and approximate distance (metres) Sloane Square
Bus information 239 stops outside the Museum. 19, 22, 211, 137 stop close by.

Parking

On-site parking availability By special arrangement
Designated disabled bays Yes
Number of disabled bays 2
Off site parking? Two blue badge holders parking bays outside of the venue, parking for 4 hours. Book coaches and minibuses through Education 020 7730 0717 ext. 2228.
Best place to drop off passengers Coach bay outside
Taxi services Black Cab
Blue Badge icon View the Blue Badge parking map for this area

Main Entrance

Level Access Ramped
Ramp Gradient Regulatory
Ramp Type Fixed
Steps to Main Entrance 3
Steps Highlighted? Yes
Handrails One side
Door Type Automatic
Door Opening Other
Further Entrance Notes Front doors are sliding - automatic operation.

More Accessible Alternative Entrance
Level Access Yes
Door Type Single
Door Opening Outward
Further Entrance Notes Security entrance. Access through secure external gates
Location of alternative entrance Other side of building from main entrance
Procedure for entering via alternative entrance Phone ahead to ensure parking

Access Inside

Venue is all on one level No
Venue has unavoidable steps No
Number of steps between each floor Four floors with mezzanine levels, ramp or 22 steps down to lecture theatre on lower ground floor.
Are the steps highlighted? Yes
Are there any handrails? Two side
Floors served by lift All
Type(s) of lift Public
Stair
Platform
Staff/Goods
Location of accessible fire exits and refuges Exits in each gallery and corridor

Wheelchair Access
Wheelchair accessible screens/areas All areas

Wheelchair and Scooter Users

Location of storage for wheelchairs/scooters Front desk cloakroom/storage space
Floor surfaces Mainly hard, one gallery carpeted

Limited Mobility

Staff will assist Yes

Facilities for Hearing Impaired

Induction loop available Yes
Locations of induction loops / infra red systems Induction loops are located in the lecture theatres, art gallery, boardroom. Reception portable unit, shop portable unit

Services for Visually Impaired

Are audio described tours available? In the Art Gallery only. Audio interactives in the other galleries.
Are touch tours available? A detailed touch and guided tour is available book in advance. Some items available to touch on request.

Information Formats
General information Commentary and sound effects with some of the exhibits.
Large print On request
Tape Infoline

Guide Dogs
Are guide dogs welcome? Yes
Guide dogs can remain with owner Yes
Restrictions No

Refreshments
Availability Restaurant:
Bar: Yes
Café: Yes
Location Upper foyer
Accessibility Completely
Are there unavoidable steps? No
Can carrying assistance be provided? Yes
Refreshments service offered Self service
Movable seating available? Yes
Low-level counter available? No
Other facilities Large print available on request

Shops
Location Upper foyer
Wheelchair accessible Yes
Staff will assist Yes

Toilets and Phones
Adapted toilets Male:
Female:
Unisex: Yes
Location of toilets Toilets available in upper foyer next to the cafe and shop, and in the Kids' Zone
Unavoidable steps to one or more of the above No
Public telephone available Yes
Location of public telephones Security entrance, lower ground floor
Induction loop available on phone No

Seating, Concessions and Activities
Seating bookable Enquire
Reserved seats Enquire
Workshops, classes and activities See website and or request brochure

Events

Current and future events taking place at this venue.

No events are currently listed.

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