Artsline

Disability Access Information Service

Orleans House Gallery

Venue Accessibility Profile

Address Details
Name	Orleans House Gallery
Address	Riverside
Borough	Richmond
Town/City	Twickenham
Post Code	TW1 3DJ View map of this area via Google Maps
Access summary	Decent facilities for visually impaired people, however, none for hearing impaired people. Some access for wheelchair users. We have improved access to the main gallery (slope to front door and new ramp at back of building) and total wheelchair access to the refurbished Stables Gallery and new cafe.
Further Details
Type of venue	Art Gallery
Venue leaflet available	Yes

Contact Information
Switchboard/Enquiry Line No	020 8831 6000
Fax	020 8744 0501
Email	artsinfo@richmond.gov.uk
Website	www.richmond.gov.uk
Getting To
Nearest BR station and approximate distance (metres)	Twickenham 1km or over
Nearest tube station and approximate distance (metres)	Richmond 1km or over
Parking
On-site parking availability	Yes

Main Entrance
Level Access	Ramped
Ramp Type	Fixed
Door Type	Single
Further Entrance Notes	Single wooden door is kept open at all times.
More Accessible Alternative Entrance
Level Access	Yes
Ramp Gradient	Slight
Ramp Type	Fixed
Location of alternative entrance	Outside near car park

Access Inside
Are the steps highlighted?	Yes
Are there any handrails?	One side
Wheelchair Access
Wheelchair accessible screens/areas	Stables Gallery and Cafe
Wheelchair inaccessible screens/areas	Three levels inside the building so access is quite difficult for wheelchair users.
Accessibility restrictions	Staff are willing to bring some of the displays to ground level, phone and book this service in advance.
Limited Mobility
Staff will assist	Yes
Facilities for Hearing Impaired
Services for Visually Impaired
Are audio described tours available?	Audio description available on request.
Information Formats
Large print	Yes
Tape	Yes
Guide Dogs
Are guide dogs welcome?	Yes
Guide dogs can remain with owner	Yes

Refreshments
Availability	Restaurant: Bar: Yes Café: Yes
Accessibility	Accessible for wheelchair users
Toilets and Phones
Adapted toilets	Male: Female: Unisex: Yes
Location of toilets	On the octagonal room level, accessed via the alternative entrance, which is near the car park.
Use of private phone available if necessary	Yes
Seating, Concessions and Activities
Available concessions	Children

Events Current and future events taking place at this venue.
No events are currently listed.

No events are currently listed.

No comments are currently listed.

To post a comment, you must first log in to Artsline Online.

The opinions expressed on this page are not a reflection of those of Artsline or its staff.
Report inappropriate comment

Bookmark this page with: