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Disability Access Information Service

Orleans House Gallery

Venue Accessibility Profile

Address Details

Name Orleans House Gallery
Address Riverside
Borough Richmond
Town/City Twickenham
Post Code TW1 3DJ

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Access summary Decent facilities for visually impaired people, however, none for hearing impaired people. Some access for wheelchair users. We have improved access to the main gallery (slope to front door and new ramp at back of building) and total wheelchair access to the refurbished Stables Gallery and new cafe.

Further Details

Type of venue Art Gallery
Venue leaflet available Yes

Contact Information

Switchboard/Enquiry Line No 020 8831 6000
Fax 020 8744 0501
Email artsinfo@richmond.gov.uk
Website www.richmond.gov.uk

Getting To

Nearest BR station and approximate distance (metres) Twickenham
1km or over
Nearest tube station and approximate distance (metres) Richmond
1km or over

Parking

On-site parking availability Yes

Main Entrance

Level Access Ramped
Ramp Type Fixed
Door Type Single
Further Entrance Notes Single wooden door is kept open at all times.

More Accessible Alternative Entrance

Level Access Yes
Ramp Gradient Slight
Ramp Type Fixed
Location of alternative entrance Outside near car park

Access Inside

Are the steps highlighted? Yes
Are there any handrails? One side

Wheelchair Access

Wheelchair accessible screens/areas Stables Gallery and Cafe
Wheelchair inaccessible screens/areas Three levels inside the building so access is quite difficult for wheelchair users.
Accessibility restrictions Staff are willing to bring some of the displays to ground level, phone and book this service in advance.

Limited Mobility

Staff will assist Yes

Facilities for Hearing Impaired

Services for Visually Impaired

Are audio described tours available? Audio description available on request.

Information Formats

Large print Yes
Tape Yes

Guide Dogs

Are guide dogs welcome? Yes
Guide dogs can remain with owner Yes

Refreshments

Availability Restaurant:
Bar: Yes
Café: Yes
Accessibility Accessible for wheelchair users

Toilets and Phones

Adapted toilets Male:
Female:
Unisex: Yes
Location of toilets On the octagonal room level, accessed via the alternative entrance, which is near the car park.
Use of private phone available if necessary Yes

Seating, Concessions and Activities

Available concessions Children

Events

Current and future events taking place at this venue.

No events are currently listed.

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