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Disability Access Information Service

The World Rugby Museum

Venue Accessibility Profile

Address Details
Name	The World Rugby Museum
Address	Rugby Road
Borough	Richmond
Town/City	Twickenham
Post Code	TW1 1DZ View map of this area via Google Maps
Access summary	All of the venue is accessible for wheelchair users. There are few services and facilities for visually impaired people, none for hearing impaired people.
Further Details
Type of venue	Tourist Attraction
Further keywords	Sport, Tour, Rugby, Twickenham, Stadium, Museum
Accessible meeting room available	No

Contact Information
Switchboard/Enquiry Line No	0870 405 2001
Fax	020 8892 2817
Email	museum@rfu.com
Website	www.rfu.com/microsites/museum
Getting To
Nearest BR station and approximate distance (metres)	Twickenham 350m
Nearest tube station and approximate distance (metres)	Richmond 1km or over
Parking
On-site parking availability	Yes - free
Off site parking?	North car park in Whitton Dean, on match days Orange Badge holders can park in Tesco's car park.
Taxi services	Book your own Cab

Main Entrance
Level Access	Yes
Further Entrance Notes	Entrance to the ground through gate F - pedestrian, Gate D - car

Access Inside
Venue is all on one level	No
Venue has unavoidable steps	No
Floors served by lift	First floor for the museum by stair lift/all areas of tour accessible
Type(s) of lift	Public
Wheelchair Access
Wheelchair accessible screens/areas	All areas
Limited Mobility
Staff will assist	Enquire
Facilities for Hearing Impaired
Services for Visually Impaired
Are audio described tours available?	Sound effects and match commentary through headsets and touch screens.
Information Formats
General information	Only one set of headsets is available at wheelchair user height for match day displays.
Braille	Some text panels
Large print	On request
Guide Dogs
Are guide dogs welcome?	Yes
Guide dogs can remain with owner	Yes

Refreshments
Toilets and Phones
Adapted toilets	Male: Female: Unisex: Yes
Location of toilets	Museum and Stadium concourse (East)
Unavoidable steps to one or more of the above	No
Public telephone available	Yes
Location of public telephones	Stadium concourse (East)
Use of private phone available if necessary	Yes
Seating, Concessions and Activities
Available concessions	Groups Children Students Senior citizens Escorts

Events Current and future events taking place at this venue.
ON NOW: Twickenham Tenants: Harlequins At Hq Exhibition 01 February 2008 — 07 September 2008 View full event information...

ON NOW: Twickenham Tenants: Harlequins At Hq
Exhibition
01 February 2008 — 07 September 2008

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