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Disability Access Information Service

Brixton Academy Carling

Venue Accessibility Profile

Address Details
Name Brixton Academy Carling
Address 211 Stockwell Road
Borough Lambeth
Town/City London
Post Code SW9 9SL

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Access summary Access for wheelchair users on ground floor, viewing platform available No services or facilites for sensory impaired people.

Further Details
Type of venue Music
Further keywords Music venue, rock music, world music

Contact Information
Box Office No. 0870 771 2000
Switchboard/Enquiry Line No 020 7771 3000 ask for Matt
Fax 020 7738 4427
Email disabledbookings@brixton-academy.co.uk
Website www.brixton-academy.co.uk

Getting To
Nearest BR station and approximate distance (metres) Brixton
200m
Nearest tube station and approximate distance (metres) Brixton
200m

Parking

Off site parking? There are disabled bays located just down from the academy on Stockwell Road

Main Entrance

Level Access No, access via a removeable ramp
Ramp Length Short
Ramp Gradient Regulatory
Ramp Type Removable
Steps to Main Entrance 3 steps
Handrails Two Sides
Door Type Double
Door Opening Inward
Further Entrance Notes If someone has phoned in advance with their requirements, a removable ramp will be set up ready on one of the sets of steps at the entrance. Otherwise it will be put out by security on arrival. It is recommended that wheelchair users or anybody with specific requirements phones in advance and speaks to Matt, who will organise all necessary arrangements.
Image: Brixton Academy Carling
Photograph: Brixton Academy Carling

Access Inside

Venue has unavoidable steps Yes
Number of steps between each floor There are 26 steps , to the first floor foyer and bar, there are a further 13 steps to another bar and cloakroom, and then there are 12 more steps to the seating area on the balcony.
Are the steps highlighted? Yes
Are there any handrails? Two side
Location of accessible fire exits and refuges There is one accessible fire exits located near to the viewing platform, which all lead to street level on the left hand side of the building. There are also fire exits from every foyer and in each corner of the balcony, these lead to a flight of stairs and then out onto the road.

Wheelchair Access
Wheelchair accessible screens/areas Ground floor only
Wheelchair inaccessible screens/areas Backstage, and the balcony areas.

Wheelchair and Scooter Users

Floor surfaces Mixture of lino flooring and carpets.

Limited Mobility

Staff will assist Yes

Facilities for Hearing Impaired

Services for Visually Impaired

Guide Dogs
Are guide dogs welcome? Yes
Guide dogs can remain with owner Yes
Information and restrictions relating to guide dogs Can stay with a mamber of saff

Refreshments
Availability Restaurant:
Bar: Yes
Café: Yes
Location Bars located on ground, first and second floor, plus at the back of the auditorium. There is a cafe on the ground floor
Refreshments service offered Self service
Movable seating available? Yes
Other facilities Cloakroom available on second floor

Shops
Location Merchandise stall located in the ground floor foyer
Wheelchair accessible Yes
Staff will assist When able to

Toilets and Phones
Adapted toilets Male:
Female:
Unisex: Yes
Location of toilets In the RA Bar on the ground floor.
Further details Quite large, but the cord was too short. Needs a key to open, these are kept with stewards on front doors.
Public telephone available Yes
Public telephone accepts... Cash
Location of public telephones Ground floor foyer

Seating, Concessions and Activities
Seating bookable Enquire
Reserved seats Enquire
Available concessions Escorts

Events

Current and future events taking place at this venue.

No events are currently listed.

Comments
giggirl
View Profile
Sunday 26 April, 03:17
Obtaining tickets and accessibility was straightforward. Staff were very helpful.

Only complaint was that during the concert, the viewing platform became full of people who didn't really need the amenity. The result was that many people who were unable to stand for whatever reason were unable to see. Apart from this, it can be intimidating for some to be suddenly surrounded by people a lot higher up than you.

The platform should be organised so that those who have booked to specifically be there are the only ones permitted. Companions should ideally sit behind the disabled person (since they are not paying for their ticket) as other disabled people may not be able to see the event.

Perhaps, a pass should be issued to the disabled person so access is guaranteed only for them and their carer. These could be dropped off at the entrance after the event.

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